The Aldridge Quality Mission
To continuously develop effective, quality-minded individuals that collectively plan, prepare, and execute projects that enhance the Aldridge reputation, strengthen our relationships, and exceed our customers' expectations.
The Aldridge Quality Definition
A professional, well planned approach that consistently provides a project on-time, without rework, through a set of standardized procedures that deliver a product that exceeds our customers' expectations.
Five Steps to Success in Achieving our quality Mission
Planning - Set goals, assemble leadership and establish plans.
"Incident and Injury Free" Safety Based Culture Planning
Estimate Hand-off's
Detailed Pre-Job Planning Processes.
Work Breakdown Structures.
Work Plans/Checklists/Pre-Activity Meetings
No Rework
Organizing - Develop the deliverables, schedule and roles & responsibilities.
Minimize delays and costs for our customers in closing out their project
Establish clear roles & responsibilities for everyone on our project team
Collaborate with our customers to deliver a true schedule reflective, of our work while taking other trades into consideration.
Staffing - Find the best individuals to fill the roles.
Our passion for recruiting and retaining the best-in-class people allows us to staff properly at all levels while providing leadership support
We possess a wealth of expertise within our professional and diverse workforce of nearly 850 employees nationwide
Our comprehensive in-house training program allows us to provide and properly prepare the right talent for any project.
Activating
Communication with all stakeholders
Early detection of potential project obstacles
Solution based collaboration with our customers
Recognition program for employees who go "above and beyond" to exceed our customers expectations (Spotlight on Award)
Professionalism is valued and taught by the example of company leaders
Proper and timely documentation
Controlling - Measure the process and drive accountability.
Perform quality audits
Track progress of projects from beginning to end
Take ownership with pride
Continuously monitor work plans and adjust accordingly
Listen to our customers and strive to better serve them at all times
Make no decisions without evaluation of the facts
Customer Quality Time Outs (QTO)